We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please email customer service at ceo@coutureinn.com to obtain a Return Merchandise Authorization (RMA) number. Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least four (4) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.
Do You Accept Return?
Yes, I Accept Return
Return Method:
By Mail
Item Condition:
New
Return Window Time:
30 Days
Restoking Fees:
No Fee
How will customers get the return label?
Return Cost:
No Cost
EXCEPTIONS
The following items may not be returnable or exchangeable:
- UnPacked/Unsealed
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
If you have any questions concerning our return policy, please contact us at:
Business Hours: Monday To Friday (9am-5pm)
Support Time: 24/7
Support Phone Number: +1 7312734723
Support Email: ceo@coutureinn.com
Address: 311 S Burgess Street mount Vernon, OH 43050, USA.